This policy pertains to both online and live programs.

1. Cancellations and Refunds will be granted according to the following schedule:
• Up to six (6) weeks in advance: 100%, less an administrative processing fee;
• Less than six (6) weeks in advance but up to ten (10) business days prior: 50%, less and administrative processing fee;
• No refunds will be made for cancellations within five business days prior to the starting day of the program.
2. All refunds will incur a 10% administrative processing fee.
3. No refunds will be made for “No Shows” (a “No Show” is a person who registers for a program but who does not cancel registration or attend the program).
4. Refunds will be processed as they are received or after the conclusion of the program, depending on the program date and when cancellation occurs. Refunds may take up to five to seven business days to process.
5. If International Association for Asset Recovery needs to cancel the program, International Association for Asset Recovery may elect to offer transfer of registration to another program, provided such a program is scheduled and space is available.
6. If International Association for Asset Recovery determines that a participant International Association for Asset Recovery must be removed from the workshop/conference for inappropriate or illegal conduct, International Association for Asset Recovery will provide a full refund of workshop/conference funds.
7. Cancellations may be made only by email and must be received by the cancellation deadline. Please direct inquiries to info@iaaronline.org